Our friendly team

Lucy Challis

Managing Director and Registered Care Manager-Kingston & New Malden

Lucy is the eyes and ears of the company and knows exactly where every member of staff is at any given time (and where they need to be next!) She is a super-whizz at scheduling and reshuffling when unforeseen circumstances mean the plan for the day has gone out the window.  View More..

Phaedra Towler

Managing Director & Care Manager - Richmond & North Kingston

Phaedra’s super strength is her ability to connect with Blue Arrow’s clients and encourage them to think outside of the box. She has been able to work with individuals and been successful in getting them to attend social events and day centres, even when they were adamant this was not for them. View More..

Emelye Turner-Walton

Care Manager Chessington & Surbiton

Being organized, creative and a super smiler! Whether it is creating a simple document or putting together a PowerPoint, Emelye puts 100% into doing what she can to make it eye-catching but simple. Out on calls, clients comment how Emelye is always smiling, which makes them smile. View More..

Rachel Coleman

Senior Field Care Supervisor

Hugely passionate about her job, Rachel is very precautious and thorough with all of Blue Arrow’s clients. She says she trains the staff to the best of her ability and in the way that she believes people deserve to be cared for. View More..