Helping your loved one be happy at home

“I have been through the care system for more than four years and this agency has offered me a service that is above expectations and is excellent. I have always invisiged such service but has only been realised at this point in my life when I’ve been at my lowest and needed more than just someone to care. They listen, always want to know what I want and strive to meet my needs and expectations at all times. I would never have imagined this to be so. My deepest gratitude and thanks will be towards them especially the managing directors. They come highly recommend in supporting people in similar situations to me. They have a calming influence given the stress I’ve been through this has been amazing.”

The services provided for my husband have been excellent. We are very pleased with his level of care and appreciate the professionalism of everyone at Blue Arrow Care Ltd

Blue Arrow provided the most outstanding service in supporting my father-in-law and me for a two week period. Your genuine care, professionalism, proactivity and reliability were a real lifesaver in what were potentially quite difficult circumstances. You were attentive, supportive, friendly and flexible to our ever-changing needs. Having phoned a few different agencies to find some support, you were the most professional and helpful on the phone and your positive attitude remained a constant in the time you were with us. I'm so glad we engaged with this small, family run business rather than a huge corporation who treat the elderly like numbers. We will miss our visits from you and our dog is very sad too. If I could give you 40 out of 10 on this website, then I would because you went above and beyond. I would have no hesitation in recommending your services to others. Hope to see you around the Kingston area again soon.

We have not used these guys long as we were allocated a larger firm from the hospital. I wished we had changed sooner and I really think Blue Arrow Care Ltd should be high on the supplier list of carer agencies, they really do care about the patient and their families.

It was a huge relief to find such a professional and caring organisation to look after my mother following a number of very bad experiences with other “carers”. Not only are the people at Blue Arrow very knowledgeable about the elderly, their difficulties and how to manage them, but they are warm and friendly people who go the extra mile to ensure the best possible experience with them - for both the client and their relatives. They are extremely efficient at their job and have kept me regularly in touch with important issues they come across and even remembered to mark my mother’s 93rd birthday with some flowers. At last, I have confidence that my mother is experiencing proper care. I previously worked as a social worker with the elderly for many years, which meant liaising with carers a lot, so have a lot of experience of this area of work. I am happy to say that Blue Arrow is the very best care agency I have come across and feel very fortunate to have done so.