We keep you in control and provide you with the homecare and support you want.
Some conditions require specialist care. We understand that when people have special needs due to an illness or injury.
Candidates who may be looking to develop a career in Home care, & who are committed to “Putting the heart into Caring…
Just drop us a line and we will call you, at a time that suits you best.
Having care at home doesn’t have to feel invasive or alien, it can bring such a positive layer to a person’s life and here at Blue Arrow Care we pride ourselves on being a family run business, a family that we want to invite you into.
We strive to provide impeccable care every day with a hope to improve a person’s situation, to provide physical and emotional support and to ensure each and every one of our clients are getting all that they need from our service.
We are passionate about combatting loneliness and social isolation and providing free care to our clients to enable them to get out into the community is just one way we are trying to do this, we also arrange regular group gatherings so that those who want to can attend and be part of the wider family.
We as directors don’t just sit at a desk, we are actively in the field providing care to clients, we believe this is paramount to ensure that we have a relationship with each and every one of them so they firstly, know who we are and secondly so we can ensure we have an in depth knowledge of all of their individual needs.
Both of us have multiple years experience in the care sector weather that be arranging care for our own loved ones, or delivering home care as care workers in the community, with this is mind you can rest assured that we are experienced in most areas of the care sector and will always strive to deliver care with personal touches.
We hope that you will continue to look through the rest of our site and we hope that we can welcome you into our family…
The Directors Promise To Our Staff
"We are to empower staff to speak out, Be heard & have a voice they may have never had before, we promise to be an inclusive employer that empowers staff, inspires them & makes them feel valued appreciated & genuinely cared for at all times”
Blue Arrow Care Promise
“To have a distinctive culture within the service which promotes clear values and a commitment to provide high quality care. The values and ethos of the service are to be embedded in the day to day running of Blue Arrow Care and all staff are to be motivated in their roles. To ensure carers adhere to their promise to ensure they are delivering excellent care driven by being kind, calm, caring and ensuring high level conduct is displayed driven by respect, courteousness and decency at ALL TIMES.”
Lucy Challis & Phaedra Towler-Managing Director’s
We are looking for someone who finds enjoyment and fulfilment in helping to make a real difference to the lives of others.
As soon as your loved one becomes a Blue Arrow Care client, they become part of the Blue Arrow family.
Lucy is the eyes and ears of the company and knows exactly where every member of staff is at any given time (and where they need to be next!) She is a super-whizz at scheduling and reshuffling when unforeseen circumstances mean the plan for the day has gone out the window.
Phaedra’s super strength is her ability to connect with Blue Arrow’s clients and encourage them to think outside of the box. She has been able to work with individuals and been successful in getting them to attend social events and day centres, even when they were adamant this was not for them.
Being organized, creative and a super smiler! Whether it is creating a simple document or putting together a PowerPoint, Emelye puts 100% into doing what she can to make it eye-catching but simple. Out on calls, clients comment how Emelye is always smiling, which makes them smile.
Hugely passionate about her job, Rachel is very precautious and thorough with all of Blue Arrow’s clients. She says she trains the staff to the best of her ability and in the way that she believes people deserve to be cared for.
Read about the experiences some of our clients have had with our care services.
“I have been through the care system for more than four years and this agency has offered me a service that is above expectations and is excellent. I have always invisiged such service but has only been realised at this point in my life when I’ve been at my lowest and needed more than just someone to care. They listen, always want to know what I want and strive to meet my needs and expectations at all times. I would never have imagined this to be so. My deepest gratitude and thanks will be towards them especially the managing directors. They come highly recommend in supporting people in similar situations to me. They have a calming influence given the stress I’ve been through this has been amazing.”
The services provided for my husband have been excellent. We are very pleased with his level of care and appreciate the professionalism of everyone at Blue Arrow Care Ltd
Blue Arrow provided the most outstanding service in supporting my father-in-law and me for a two week period. Your genuine care, professionalism, proactivity and reliability were a real lifesaver in what were potentially quite difficult circumstances. You were attentive, supportive, friendly and flexible to our ever-changing needs. Having phoned a few different agencies to find some support, you were the most professional and helpful on the phone and your positive attitude remained a constant in the time you were with us. I'm so glad we engaged with this small, family run business rather than a huge corporation who treat the elderly like numbers. We will miss our visits from you and our dog is very sad too. If I could give you 40 out of 10 on this website, then I would because you went above and beyond. I would have no hesitation in recommending your services to others. Hope to see you around the Kingston area again soon.
We have not used these guys long as we were allocated a larger firm from the hospital. I wished we had changed sooner and I really think Blue Arrow Care Ltd should be high on the supplier list of carer agencies, they really do care about the patient and their families.
It was a huge relief to find such a professional and caring organisation to look after my mother following a number of very bad experiences with other “carers”. Not only are the people at Blue Arrow very knowledgeable about the elderly, their difficulties and how to manage them, but they are warm and friendly people who go the extra mile to ensure the best possible experience with them - for both the client and their relatives. They are extremely efficient at their job and have kept me regularly in touch with important issues they come across and even remembered to mark my mother’s 93rd birthday with some flowers. At last, I have confidence that my mother is experiencing proper care. I previously worked as a social worker with the elderly for many years, which meant liaising with carers a lot, so have a lot of experience of this area of work. I am happy to say that Blue Arrow is the very best care agency I have come across and feel very fortunate to have done so.
If you would like more information on Blue Arrow care, what’s involved, and whether it’s the type of care you are are looking for, please get in contact with us. Simply complete the below form
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